Privacy Policy

Privacy Policy

At MELISSA VIKTORIIA RANCHAKOVSKA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Collecting Personal Information

We collect personal information from you when you place an order, sign up for our newsletter, or interact with our website in other ways. The types of personal information we collect may include:

• Personal Identification Information: Name, address, email address, phone number, payment details, and shipping information.
• Usage Data: Information on how you use our website, such as IP addresses, browser type, time spent on pages, and other interaction data.

We collect this data through forms, cookies, and other tracking technologies to provide you with the best possible shopping experience.

2. Sharing Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing services) who help us operate our business and provide services to you. These providers are bound by contracts to ensure that your data is protected and used only for the purposes for which it was shared.
• Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of such changes if they occur.

3. Using Personal Information

We use the personal information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders, and to communicate with you about your purchase.
• Customer Support: To respond to your inquiries, provide customer support, and resolve issues.
• Marketing: To send you promotional materials, updates, and newsletters (if you have opted in).
• Improvement of Services: To improve our website, services, and products based on your feedback and interactions.

We will only use your personal information for purposes that are necessary to provide the products and services you request or as otherwise required by law.

4. Customers' Rights Regarding Their Personal Information

Under European Union law, you have the right to:

• Access: You have the right to request access to your personal information that we hold.
• Rectification: You can request correction of any inaccurate or incomplete personal information we have on file.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Data Portability: You may request a copy of your personal data in a machine-readable format.
• Withdraw Consent: If we process your personal data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at the contact information provided below.

5. Use of Cookies

Our website uses cookies and similar technologies to enhance your user experience and collect information about how you use our site. Cookies are small files stored on your device that help us:

• Remember your preferences and login details.
• Analyze website traffic and improve our content.
• Provide you with targeted advertising based on your browsing behavior.

You can control cookie preferences through your browser settings, and you can opt-out of certain cookies by visiting the cookie settings on our website.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting. Please review this policy periodically for updates.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MELISSA VIKTORIIA RANCHAKOVSKA
Narutowicza 11a, 70-240 Szczecin, Poland
Phone: +48 889 253 989
Email: reception@melissa-24.pl

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.