MELISSA VIKTORIIA RANCHAKOVSKA is committed to protecting the privacy and security of personal data. This Privacy Policy explains how personal data is collected, used, and shared when visiting the website or making a purchase. Use of the website constitutes acceptance of the practices described in this policy. The controller of personal data collected through the Online Store is MELISSA VIKTORIIA RANCHAKOVSKA.
Registered address: ul. Narutowicza 11a, 70-240 Szczecin, Poland. Warehouse address: ul. Mieszka I 80, 71-011 Szczecin, Poland. General helpline: +48 668 478 278, Returns and complaints department: +48 889 253 989, E-mail: reception@melissa-24.eu.
Personal data is collected from users when an order is placed, a newsletter subscription is made, or other interactions with the website occur. The types of personal data collected may include:
Identification data: First name, last name, delivery address, billing address, e-mail address, phone number, payment details, and shipping information. Usage data: Information about how the website is used, such as IP addresses, browser type, time spent on pages, and other interaction data.
This data is collected through forms, cookies, and other tracking technologies in order to provide the highest quality shopping experience.
We do not sell, rent, or exchange personal data with third parties. However, we may share personal data in the following cases:
Service providers: Data may be shared with trusted external service providers (such as payment processors, courier companies, marketing services) that help operate the business and provide services. These providers are contractually obligated to protect personal data and use it solely for the purpose for which it was shared.
Legal requirements: Personal data may be disclosed in order to comply with obligations arising from applicable laws, regulations, judicial proceedings, or requests from authorities.
Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. Customers will be informed of any such changes, should they occur.
Personal data is collected for the purpose of:
Order fulfillment: To process and deliver the order and communicate with the customer regarding matters related to the purchase. Customer service: To respond to inquiries, provide customer support, and resolve issues. Marketing: To send promotional materials, updates, and newsletters (only when separate, voluntary consent has been given for this purpose). Service improvement: To improve the website, services, and products based on user feedback and interactions.
Personal data will be used solely for purposes necessary to fulfill the ordered products and services or when required by applicable law.
In accordance with applicable law (including the GDPR), customers have the following rights:
Right of access: The right to request access to and inspect the personal data held. Right to rectification: The ability to request the correction or completion of inaccurate or incomplete personal data. Right to erasure: The right to request the prompt deletion of personal data, provided that its further processing is not required by law. Right to data portability: The ability to receive a copy of personal data in a structured, commonly used format. Withdrawal of consent: The ability to withdraw consent to data processing at any time.
To exercise your rights, please contact us at: reception@melissa-24.eu.
The website uses cookies and similar technologies to ensure the proper functioning of the site and to analyze traffic. Cookies are stored on the user's end device and are used for:
Remembering preferences: Maintaining settings and login data. Analytics: Analyzing website traffic in order to improve its content. Marketing: Displaying personalized advertisements based on online activity.
Managing and blocking cookies is possible at any time via your browser settings or the dedicated cookie management panel on the site.
In order to ensure the highest level of protection, advanced technical and organizational measures are applied to protect personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission on the site (including the order and payment process) is fully encrypted using a secure SSL protocol.
The right is reserved to update or amend this Privacy Policy for important reasons (e.g., changes in the law or the introduction of new data protection technologies). Changes will be published on this page, and the updated policy will take effect 14 days after its publication. Please check this policy regularly.
If you have any questions regarding this Privacy Policy or the way personal data is processed, please contact us:
MELISSA VIKTORIIA RANCHAKOVSKA Registered address: ul. Narutowicza 11a, 70-240 Szczecin, Poland Warehouse address: ul. Mieszka I 80, 71-011 Szczecin, Poland General helpline: +48 668 478 278 Returns and complaints department: +48 889 253 989 E-mail: reception@melissa-24.eu
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